Last Updated: July 12, 2025

    Introduction

    Welcome to Renjith Ponnappan’s website (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://renjithponnappan.com (the “Website”) or engage with our consulting services.

    This Privacy Policy applies to all users of our Website and clients of our consulting services. By using our Website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

    Information We Collect

    Personal Information

    We may collect personally identifiable information that you voluntarily provide to us, including:

    • Contact Information: Name, email address, phone number, company name, job title
    • Professional Information: Industry, company size, project requirements, budget information
    • Communication Records: Messages, emails, and other communications between you and us
    • Consultation Information: Details discussed during strategy calls, project requirements, and business needs

    Automatically Collected Information

    When you visit our Website, we automatically collect certain information:

    • Device Information: IP address, browser type, operating system, device type
    • Usage Data: Pages visited, time spent on pages, clicks, scrolling behavior
    • Referral Information: The website that referred you to our site
    • Cookies and Tracking Technologies: Information stored through cookies, web beacons, and similar technologies

    Third-Party Information

    We may receive information about you from third parties, including:

    • Professional Networks: LinkedIn profile information when you connect with us
    • Business Directories: Publicly available business information
    • Referral Sources: Information provided by clients or partners who refer you to us

    How We Use Your Information

    We use the information we collect for the following purposes:

    Service Delivery

    • Providing consulting services and responding to your inquiries
    • Scheduling and conducting strategy calls and meetings
    • Preparing proposals and project documentation
    • Delivering resources, templates, and educational content

    Communication

    • Sending you requested information and resources
    • Providing updates about our services and industry insights
    • Responding to your questions and support requests
    • Sending newsletters and marketing communications (with your consent)

    Website Improvement

    • Analyzing website usage to improve user experience
    • Personalizing content and recommendations
    • Troubleshooting technical issues
    • Conducting security monitoring

    Business Operations

    • Maintaining accurate business records
    • Conducting market research and analysis
    • Complying with legal and regulatory requirements
    • Protecting against fraud and unauthorized activity

    How We Share Your Information

    We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

    Service Providers

    We may share information with trusted third-party service providers who assist us in:

    • Website hosting and maintenance
    • Email marketing and communication
    • Analytics and performance monitoring
    • Payment processing
    • Customer relationship management

    Business Partners

    With your consent, we may share information with:

    • Strategic partners who provide complementary services
    • Referral partners in our professional network
    • Collaboration partners for joint projects

    Legal Requirements

    We may disclose information when required by law or when we believe disclosure is necessary to:

    • Comply with legal processes, court orders, or government requests
    • Protect our rights, property, or safety
    • Protect the rights, property, or safety of our clients or others
    • Prevent fraud or other illegal activities

    Business Transfers

    In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this Privacy Policy.

    Data Security

    We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

    • Encryption: Sensitive data is encrypted in transit and at rest
    • Access Controls: Limited access to personal information on a need-to-know basis
    • Regular Security Audits: Periodic review of our security practices
    • Secure Communication: Use of secure channels for sensitive communications

    However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

    Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

    • Client Information: Retained for the duration of our business relationship plus 7 years for tax and legal purposes
    • Website Analytics: Retained for 26 months (Google Analytics default)
    • Marketing Communications: Retained until you unsubscribe or request deletion
    • Inquiry Information: Retained for 2 years or until resolved

    Your Rights and Choices

    Depending on your location, you may have the following rights regarding your personal information:

    Access and Portability

    • Request access to your personal information
    • Request a copy of your personal information in a portable format

    Correction and Updates

    • Request correction of inaccurate or incomplete information
    • Update your contact preferences and information

    Deletion

    • Request deletion of your personal information (subject to legal requirements)
    • Request removal from our marketing communications

    Restriction and Objection

    • Request restriction of processing in certain circumstances
    • Object to processing based on legitimate interests
    • Object to direct marketing communications

    Withdrawal of Consent

    • Withdraw consent for processing where consent is the legal basis
    • Unsubscribe from marketing communications at any time

    To exercise these rights, please contact us using the information provided in Section 12.

    Cookies and Tracking Technologies

    Our Website uses cookies and similar tracking technologies to enhance your experience:

    Types of Cookies

    • Essential Cookies: Required for basic website functionality
    • Analytics Cookies: Help us understand how visitors use our website
    • Marketing Cookies: Used to deliver relevant advertisements
    • Preference Cookies: Remember your choices and settings

    Cookie Management

    You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

    Third-Party Cookies

    We use third-party services that may set cookies, including:

    • Google Analytics for website analytics
    • Google Tag Manager for tag management
    • Social media platforms for content sharing
    • Email marketing platforms for communication tracking

    International Data Transfers

    Your information may be transferred to and processed in countries other than your own, including India and countries where our service providers are located. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

    Children’s Privacy

    Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

    • Posting the updated Privacy Policy on our Website
    • Sending an email notification to registered users
    • Displaying a prominent notice on our Website

    The “Last Updated” date at the top of this Privacy Policy indicates when it was last revised. Your continued use of our Website after any changes constitutes acceptance of the updated Privacy Policy.

    Contact Information

    If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

    Renjith Ponnappan

    • Email: ponnappanrenjith[at]gmail[dot]com
    • Phone: +91 6366 222 479
    • Address: Bengaluru, Karnataka, India
    • Website: https://renjithponnappan.com

    For data protection inquiries, please include “Privacy Policy” in the subject line of your email.

    Governing Law

    This Privacy Policy is governed by the laws of India. Any disputes arising from this Privacy Policy will be subject to the jurisdiction of the courts in Bengaluru, Karnataka, India.

    Compliance with Data Protection Laws

    We are committed to compliance with applicable data protection laws, including:

    • Information Technology Act, 2000 (India)
    • Personal Data Protection Bill (India, when enacted)
    • General Data Protection Regulation (GDPR) (for EU residents)
    • California Consumer Privacy Act (CCPA) (for California residents)

    If you are a resident of the European Union or California, you may have additional rights under applicable data protection laws.